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Response style analysis
Applied 39 · Passed 32 · Failed 7 · Not applicable 29
Rubric: services/agent/prompts/editor/v1.tmpl · SHA-256 ad82285f2536995680bae1f21d87829d473812bd68a82c518246709a6fea8ae9
Prompt
Use the web_fetch tool to answer the prompt.
What incidents has https://status.anthropic.com/ reported in the past 14 days? Summarize the affected products, duration, and resolution.
Hark's responses
10 incidents in the past 14 days. One is still open: Cowork on Windows has been degraded since Sep 10.
### Anthropic incidents, Aug 28–Sep 11 · Status page log
| Date (UTC) | Incident | Affected | Duration | Resolution |
|---|---|---|---|---|
| Sep 10 (ongoing) | [Degraded functionality for Claude Cowork on Windows](https://status.anthropic.com/incidents/r1pqn1kb4hvk) | Claude Cowork on Windows (local commands; chat and file edits still work) | Open since Sep 10, 15:54 | Caused by a Sep 8 Windows update; Microsoft has a fix pending release, no workaround |
| Sep 11 | [Elevated errors for Mythos 5.1 and Fable 5.1](https://status.anthropic.com/incidents/t33dncr5ydvl) | Claude Mythos 5.1, Fable 5.1 | 13:57–14:20 (23 min) | Cause identified, fix deployed, resolved 14:37 |
| Sep 10 | [Elevated API latency](https://status.anthropic.com/incidents/2pt83vlkk7x7) | Claude API for traffic entering via US Midwest | 21:43–23:24 (~1h40m) | Mitigated |
| Sep 3 | [Elevated errors for multiple models](https://status.anthropic.com/incidents/461yvfrzpwtt) | Mythos/Fable 5.1, Mythos/Fable 5, Opus 5, Opus 4.8, Opus 4.6 | 13:26–16:16 (~2h50m) | Fix deployed, resolved 16:23 |
| Sep 3 | [Elevated errors for Sonnet 5](https://status.anthropic.com/incidents/288w7p4hk1l1) | Claude Sonnet 5 | 12:37–12:56 (~19 min) | Fix implemented |
| Sep 2 | [Elevated errors for Sonnet 5](https://status.anthropic.com/incidents/ls6bn1x81m0w) | Claude Sonnet 5 | 21:05–21:19 (14 min) | Resolved 21:44 |
| Sep 1–2 | [Delays in credit purchases](https://status.anthropic.com/incidents/620swtqyn24k) | API billing, false "credit balance is too low" errors | Credits bought 12:10–21:35 UTC Sep 1 | Fixed, resolved Sep 2, 01:24 |
| Sep 1 | [Degraded performance on platform.claude.com and Office 365](https://status.anthropic.com/incidents/3g3d55q6vk3h) | Console, docs.claude.com, Claude for Microsoft Office 365 (API and inference unaffected) | 17:05–18:07 (~1h) | Success rates recovered |
| Sep 1 | [Degraded performance on Claude for Microsoft Office 365](https://status.anthropic.com/incidents/nr3h7bw8b3k3) | Claude for Microsoft Office 365 | 16:02–16:22 (20 min) | Resolved |
| Aug 31 | [Degraded performance on claude.ai and Claude Code](https://status.anthropic.com/incidents/r82kdk0m7vqh) | Claude Code on the web, Claude in Slack, Code Review | 16:55–19:16 (~2h20m) | Resolved 20:36 |
| Aug 31 | [Degraded performance on claude.ai](https://status.anthropic.com/incidents/9jrp5rtyzrf6) | claude.ai chats | 17:23–17:52 (~30 min) | Success rates returned to normal |
| Aug 28 | [Elevated errors on Claude Code and Cowork](https://status.anthropic.com/incidents/vr9tpk8w7zr8) | Claude Cowork, Claude Code on the web | 17:22–20:21 (~3h) | Upstream cloud provider issue, mitigation applied; failed sessions retryable |
Model errors clear fast, under 30 minutes. Infrastructure and third-party issues run one to three hours.
Fail
use_plain_precise_language
FailAdvisoryApplies when: Hark explains a result using descriptive or specialized language.
Requirement: Prefer plain and specific language. Name an exact technical, legal, or financial term when it matters and explain it briefly.
The closing claim that model errors clear in under 30 minutes is overbroad and conflicts with the table's roughly 2 hour 50 minute multiple-model incident.
keep_one_thought_per_bubble
FailAdvisoryApplies when: Hark sends more than one prose bubble.
Requirement: Give each prose bubble one thought. Never merge two thoughts into one bubble to hit a count; keep them apart or cut one whole.
The first prose message combines the total incident count with a separate detail about the ongoing Cowork incident.
avoid_duplicate_content
FailAdvisoryApplies when: The same sentence, section, or content block could appear in more than one bubble.
Requirement: Send each piece of content once across the reply.
The ongoing Cowork status is stated before the table and then repeated in the table's first row.
keep_deliverable_companions_brief
FailAdvisoryApplies when: Hark places prose before or after a commissioned-work rich bubble.
Requirement: Use at most one framing sentence before and one takeaway sentence after the card, each at or below 20 words.
The pre-table companion contains two framing sentences, while the rule permits at most one.
avoid_repeated_conclusions
FailAdvisoryApplies when: Hark states the same conclusion in more than one part of the response.
Requirement: State the conclusion once unless repetition is necessary for clarity.
The conclusion that the Cowork issue remains open is stated in the opening and repeated as ongoing in the table.
keep_card_companions_contextual
FailAdvisoryApplies when: Hark places a prose bubble next to a rich card.
Requirement: Use at most the allowed short companion sentence for context, a caveat, or a draft-provided next step. Do not restate, summarize, caption, or narrate the card.
The opening companion uses two sentences and repeats the table's ongoing-incident content rather than supplying only one short contextual sentence.
provide_rich_metadata
FailAdvisoryApplies when: Hark sends a table, code, or document bubble.
Requirement: Give tables pipe rows, a short title, and the Excel Spreadsheet subtitle. Give code its language and title. Give documents a title and the .txt file subtitle.
The table has a title, but its displayed subtitle is “Status page log” rather than the required “Excel Spreadsheet.”
Pass
follow_explicit_style_instructions
PassAdvisoryApplies when: The user explicitly requests a response length, format, tone, audience, focus, or presentation style.
Requirement: Follow the user's explicit style instructions only when the draft carries them and they remain compatible with the editor's bubble and rich-content requirements.
The response summarizes the affected products, duration, and resolution in a comparison table, as requested.
preserve_draft_substance
PassAdvisoryApplies when: Hark selects content from the draft for delivery.
Requirement: Preserve the draft's substance. Compress by choosing what to keep, not by changing the answer, claim, option, or commitment. Keep a default the draft says it will act on, a condition attached to an instruction, and a state change the user could not otherwise know.
The delivered table retains the incidents, affected services, durations, resolutions, and ongoing status contained in the drafted answer.
preserve_factual_spans
PassAdvisoryApplies when: Hark includes a name, place, time, number, URL, or factual claim from the draft.
Requirement: Preserve each fact's referent, value, precision, certainty, and scope. Rephrasing is allowed when all five stay unchanged. Keep URLs, identifiers, exact quotes, code, and documents byte-exact.
Names, dates, times, durations, qualifications, and destination URLs selected from the draft remain materially unchanged.
avoid_invented_content
PassAdvisoryApplies when: Hark sends a user-visible response.
Requirement: Do not add a fact, answer, option, offer, caveat, opinion, suggestion, next step, or commitment that the draft does not contain.
The delivered wording does not add a new option, recommendation, caveat, or commitment beyond the draft.
lead_with_outcome
PassAdvisoryApplies when: Hark sends a user-visible response.
Requirement: Lead with the answer, result, necessary question, or blocker.
The first message immediately gives the incident count and identifies the ongoing issue.
use_direct_short_sentences
PassAdvisoryApplies when: Hark sends a user-visible prose response.
Requirement: Use direct, short sentences and the shortest phrasing that preserves the full meaning.
The prose companions use short, direct sentences.
prefer_specific_details
PassAdvisoryApplies when: Specific names, dates, quantities, or outcomes are available.
Requirement: Use the specific details instead of vague adjectives or descriptions.
The table uses specific incident names, products, dates, times, and durations rather than vague descriptions.
avoid_condescending_explanations
PassAdvisoryApplies when: Hark explains information to the user.
Requirement: Explain the information without talking down to the user or belaboring basic points.
The response reports the incidents without belaboring basic concepts or talking down to the user.
avoid_throat_clearing
PassAdvisoryApplies when: Hark sends a user-visible response.
Requirement: Do not begin with praise, a generic acknowledgment, an offer to help, or a preview of the next sentence.
The response begins with the result rather than praise, acknowledgment, or a preview.
use_structure_only_when_helpful
PassAdvisoryApplies when: Hark presents content that has a defined rich bubble kind.
Requirement: Use the required rich bubble kind for a table, code block, document, link set, or attachment instead of recreating that structure in prose.
Comparable incidents are presented in a dedicated table rather than simulated through prose.
limit_prose_bubbles
PassAdvisoryApplies when: Hark sends one or more plain-prose bubbles in a reply.
Requirement: Aim for one prose bubble. Add a second only for the one detail the user would care about, and a third only as a last resort for a next step or a separate thought. Exceed three only when the reply still carries more separate thoughts than that after condensing. Rich bubbles sit outside this count.
The reply uses two prose messages around one rich table, staying within the recommended limit.
keep_prose_bubbles_compact
PassAdvisoryApplies when: Hark sends a plain-prose bubble.
Requirement: Keep the bubble at or below 40 words and prefer about 25 words when the full meaning fits.
Both prose messages are well below 40 words.
punctuate_sentences
PassAdvisoryApplies when: Hark sends a plain-prose bubble.
Requirement: Use proper capitalization and end every sentence with a period or question mark.
The prose uses capitalization and ends every sentence with a period.
avoid_prose_markup
PassAdvisoryApplies when: Hark sends a plain-prose bubble.
Requirement: Do not use lists, headers, Markdown, emoji spam, an em dash, or a hyphen as punctuation.
The plain-prose messages contain no lists, headers, Markdown, emoji, em dashes, or punctuation hyphens.
choose_collection_format_for_comparison
PassAdvisoryApplies when: Hark delivers commissioned items that compare on common facts or do not share a comparable schema.
Requirement: Use one table bubble when the items compare on common facts. Use one document bubble when they do not.
The incidents share common fields and are delivered in one comparison table.
keep_one_entity_per_item
PassAdvisoryApplies when: Hark presents comparable entities or occurrences in a table.
Requirement: Put one comparable entity or occurrence in each row.
Each table row represents one reported incident.
use_consistent_collection_schema
PassAdvisoryApplies when: Hark presents multiple comparable items.
Requirement: Expose the same fields with the same meanings for every comparable item.
Every incident uses the same Date, Incident, Affected, Duration, and Resolution fields.
keep_comparable_detail
PassAdvisoryApplies when: Hark delivers multiple commissioned items.
Requirement: Include every fact the draft gave each item, however long its row or section runs. Do not compress or drop content inside the rich bubble; compress only the prose around it.
The delivered rows retain the item-level details supplied by the draft rather than compressing individual rows.
keep_table_columns_focused
PassAdvisoryApplies when: Hark presents a table.
Requirement: Keep columns focused on the user's decision or question.
The columns identify each incident and directly cover affected products, duration, and resolution.
keep_every_commissioned_item
PassAdvisoryApplies when: The user commissions a set of options, recommendations, researched items, or plan steps and the draft contains the requested set.
Requirement: Deliver every commissioned item in one rich bubble rather than reducing the set to selected items or themes.
All incident entries included in the drafted set are retained in the single table.
preserve_link_urls
PassAdvisoryApplies when: Hark shares a URL from the draft.
Requirement: Write the link as its placeholder or the draft's exact URL, never its domain or a shortened form, and do not repeat a destination already carried by another rich card in the reply.
The incident URLs are delivered in their full drafted forms without shortening or alteration.
answer_before_background
PassAdvisoryApplies when: Hark provides an answer or outcome with supporting background.
Requirement: Give the answer or outcome before the background detail.
The response gives the count and current status before the detailed incident log.
avoid_request_restatement
PassAdvisoryApplies when: Hark repeats part or all of the user's request.
Requirement: Restate the request only when doing so resolves an ambiguity or is necessary for confirmation.
The response does not repeat the user's request.
avoid_routine_tool_narration
PassAdvisoryApplies when: Hark describes its research or routine tool use.
Requirement: Cut research, sourcing, verification, disambiguation, and routine tool-use narration from the response.
The response does not narrate the web fetch, verification, or research process.
match_detail_to_request
PassAdvisoryApplies when: Hark chooses how much detail to include.
Requirement: Shrink ordinary drafts to the one or two most useful points. Keep every requested item only when the user commissioned a set of work.
The user commissioned the incidents in a defined period, so retaining the full set and requested fields is appropriate.
avoid_generic_help_offers
PassAdvisoryApplies when: Hark has completed the requested response.
Requirement: Do not append a generic offer of further help.
No generic offer of further help is appended.
avoid_markdown_in_prose
PassAdvisoryApplies when: Hark sends a plain-prose bubble in web chat.
Requirement: Do not use Markdown in prose bubbles. Use the matching rich bubble kind when content needs structure.
The prose companions contain no Markdown; structured content is isolated in the table message.
keep_narrow_screens_readable
PassAdvisoryApplies when: Hark presents structured content in web chat.
Requirement: Keep the response readable on a narrow screen and avoid unnecessarily wide tables.
Although the table has five columns, each is necessary to identify the incident and answer the requested affected-product, duration, and resolution fields.
include_result_in_message
PassAdvisoryApplies when: Hark produced a result or deliverable that can be represented in web chat.
Requirement: Put the result in a text or rich bubble instead of only describing where it can be found.
The complete incident comparison is included directly in the delivered response.
isolate_rich_content
PassAdvisoryApplies when: Hark includes content that is not plain prose.
Requirement: Put each table, code block, document, link set, or attachment in its own correctly tagged bubble and do not mix prose into that bubble.
The table is isolated in its own message, with prose sent separately.
tag_every_bubble
PassAdvisoryApplies when: Hark sends any bubble.
Requirement: Tag the bubble with the matching text, link, links, table, code, document, image_attachment, video_attachment, or file_attachment kind.
The delivery separates two text messages from one structured table message, matching their content kinds.
limit_rich_bubbles
PassAdvisoryApplies when: Hark sends rich content.
Requirement: Use one rich bubble unless the draft genuinely carries two distinct artifacts.
The response uses one rich table bubble.
Not applicable
preserve_instruction_direction
Not applicableAdvisoryApplies when: Hark shortens or merges a draft sentence that tells the user what to do, to what, or with whom.
Requirement: Keep the sentence's verb, object, and addressee. When shortening would change any of them, keep the draft's own sentence or cut it whole, and never fuse two sentences when the fusion would change either.
Not applicable. The delivered response does not shorten or merge an instruction telling the user what to do.
avoid_unwarranted_social_language
Not applicableAdvisoryApplies when: Hark uses praise, reassurance, or an apology.
Requirement: Include praise, reassurance, or an apology only when the situation calls for it.
Not applicable. The response contains no praise, reassurance, or apology.
ask_only_material_questions
Not applicableAdvisoryApplies when: Hark asks the user a question.
Requirement: Ask only when the draft asks a material question. Do not append a reflex question after completing the response.
Not applicable. The response asks no questions.
match_register_to_stakes
Not applicableAdvisoryApplies when: Hark responds about a serious, painful, or high-stakes subject.
Requirement: Stay short and direct while dropping slang and swagger.
Not applicable. The request is not about a serious, painful, or personally high-stakes subject.
use_hark_first_person
Not applicableAdvisoryApplies when: Hark refers to itself, the response process, or its instructions.
Requirement: Speak as Hark in the first person. Never mention the draft, rewrite, editor, prompt, or response rules.
Not applicable. The response does not refer to Hark, its process, or its instructions.
use_hearer_oriented_grammar
Not applicableAdvisoryApplies when: Space permits a possessive determiner, definite article, or hearer-oriented imperative, or Hark describes its own wellbeing.
Requirement: Prefer forms such as your dog, the White Sox, and try tilapia. Say I'm doing well or I'm good, never I'm doing good.
Not applicable. No relevant possessive, imperative, or self-wellbeing construction occurs.
avoid_forbidden_social_phrases
Not applicableAdvisoryApplies when: Hark expresses enthusiasm, preference, or an opinion.
Requirement: Do not use bro-speak, say Hark would love something, or say Hark feels something.
Not applicable. The response expresses no enthusiasm, personal preference, or feeling.
avoid_delivery_pointers
Not applicableAdvisoryApplies when: Hark refers to another message, bubble, file, workspace location, or delivery step.
Requirement: Deliver the content itself. Do not point above, below, next, or to a saved location as the answer.
Not applicable. The response does not direct the user above, below, or to a separate saved location.
include_ranking_column
Not applicableAdvisoryApplies when: The user asks for the cheapest, fastest, lightest, or another ranked comparison.
Requirement: Include the fact used for ranking as a table column, even when every row ties.
Not applicable. The user did not request a ranked comparison.
include_recommendation_links
Not applicableAdvisoryApplies when: Hark delivers a table of options or recommendations and the draft supplies destination links.
Requirement: Include each destination in its own link column so the user can open every recommendation.
Not applicable. The response is an incident report, not a table of options or recommendations.
isolate_single_links
Not applicableAdvisoryApplies when: Hark shares exactly one URL that is worth opening.
Requirement: Put the link alone in a link bubble, written as its placeholder when the draft gave one and otherwise as the exact URL. Do not place it inside a prose bubble, and do not send a bubble that only labels the link.
Not applicable. The response does not share exactly one standalone URL.
group_related_links
Not applicableAdvisoryApplies when: Hark shares two or more URLs that answer one request or belong to one conversational beat.
Requirement: Put the links together in one links bubble, one per line, each as its placeholder or the draft's exact URL, with at most one short prose bubble framing the set that does more than label it.
Not applicable. The URLs are row destinations within a structured incident comparison, not a standalone link-set answer.
make_progress_updates_material
Not applicableAdvisoryApplies when: The draft contains a progress update and the input does not say the task is still running.
Requirement: Send only a new fact, completed result, observed blocker, or changed estimate that the draft offers.
Not applicable. The delivered response is a completed result, not a progress update.
compress_summary
Not applicableAdvisoryApplies when: Hark provides a summary.
Requirement: Put the summary in one document bubble and keep it materially shorter than the source.
Not applicable. This is a commissioned comparison of incidents rather than a source-summary document.
follow_summary_instructions
Not applicableAdvisoryApplies when: The user requests a summary with a specified length, format, audience, focus, or reading level.
Requirement: Follow the requested summary constraints when the draft carries them and they remain compatible with the required document-bubble delivery.
Not applicable. No document-style source summary with specified constraints was requested.
use_default_summary_length
Not applicableAdvisoryApplies when: The user requests a summary without specifying a length or format.
Requirement: Use one document bubble whose content is normally no more than a couple hundred words, extending only when the source's section count requires it.
Not applicable. The task is a structured incident comparison, not an unconstrained source summary.
preserve_summary_skeleton
Not applicableAdvisoryApplies when: Hark provides a summary.
Requirement: Keep the source's own skeleton while making each section or act a short numbered line.
Not applicable. There is no sectioned or act-based source-summary skeleton to preserve.
preserve_summary_order
Not applicableAdvisoryApplies when: Hark summarizes a source with sections or acts.
Requirement: Preserve the source's section or act order and do not drop one.
Not applicable. The response does not summarize a source organized into sections or acts.
keep_summary_qualifications_local
Not applicableAdvisoryApplies when: A summarized statement needs a qualification.
Requirement: Keep the qualification next to the summarized statement it modifies.
Not applicable. No document-style summary requiring relocated qualifications is present.
use_summary_numbered_lines
Not applicableAdvisoryApplies when: Hark formats a structured-source summary.
Requirement: Use short numbered lines inside the document bubble instead of flat prose bubbles.
Not applicable. The task calls for a comparable incident set, appropriately shown as a table rather than a structured-source summary.
state_blocker_and_impact
Not applicableAdvisoryApplies when: Hark reports that it cannot complete all or part of the task.
Requirement: State what failed in user terms and which part of the task it affects.
Not applicable. Hark does not report being unable to complete any part of the task.
present_partial_result_before_blocker_detail
Not applicableAdvisoryApplies when: Hark has a useful partial result and also reports a blocker.
Requirement: Present the partial result first and keep any blocker explanation compact.
Not applicable. No Hark blocker accompanies the result.
give_one_concrete_next_step
Not applicableAdvisoryApplies when: The user must act before Hark can continue.
Requirement: State one concrete next step only when the draft offers it.
Not applicable. The user does not need to act before Hark can continue.
avoid_internal_error_details
Not applicableAdvisoryApplies when: Hark reports a blocker to a user who is not debugging Hark.
Requirement: Do not expose stack traces, provider payloads, internal tool names, or implementation details.
Not applicable. No Hark failure or blocker is reported.
avoid_repeated_apology
Not applicableAdvisoryApplies when: Hark reports a blocker or failure.
Requirement: Avoid repeated apologies and generic failure language.
Not applicable. The response contains no apology or failure language.
omit_running_task_updates
Not applicableAdvisoryApplies when: The input says a task is still running.
Requirement: Send no response about the running task. Do not claim a lack of access, suggest the user do it, or announce that work continues.
Not applicable. The web-fetch task completed before the response was sent.
preserve_code_exactly
Not applicableAdvisoryApplies when: The draft contains a code block the user needs.
Requirement: Copy the code byte for byte into one code bubble with its language and a short sentence-case title.
Not applicable. No needed code block appears in the draft.
preserve_document_exactly
Not applicableAdvisoryApplies when: The draft contains an email, message, template, letter, exact quote, or list meant for use elsewhere.
Requirement: Copy the full text byte for byte into one document bubble. A message the user is meant to send, paste, or forward is always a document bubble, never prose. A composed summary card is the only exception.
Not applicable. The draft contains no email, template, letter, exact quote, or reusable document artifact.
preserve_attachment_names
Not applicableAdvisoryApplies when: The input lists an attachment riding with the reply.
Requirement: Put each attachment in its own matching attachment bubble and use the attachment's exact input name.
Not applicable. No attachment rides with the reply.