PASS
| Check | Detail | |
|---|---|---|
| ✅ | Measures: behavior Check Unique ID: tool_arguments_contain | Tool 'web_fetch' called with matching arguments Checks: tool_name=web_fetch; url=status.openai.com; dimension=behavior |
| ✅ | Measures: capability Check Unique ID: tool_call_succeeded | web_fetch completed on call 1 Checks: tool_name=web_fetch; dimension=capability |
| ✅ | Measures: behavior Check Unique ID: llm_judge:rule:retrieve_current_public_evidence | web_fetch was called on the exact site the user named (https://status.openai.com/) as the first action (E0002/E0004), followed by the /history index (E0005/E0007) and 15+ incident detail pages on the same host. The deterministic checks confirm a web_fetch with url containing status.openai.com that succeeded. No model-memory substitution or third-party source was used. |
| ✅ | Measures: capability Check Unique ID: llm_judge:rule:obtain_relevant_current_evidence | Every web_fetch returned status_code 200 with success true and content directly relevant to the subject and window: the landing page showed the active incident and uptime figures (E0004), /history enumerated dated incidents covering Aug 28-Sep 11, 2026 and earlier (E0007), and each incident page supplied affected components, severity label, update timeline, and final status (E0010, E0013, E0016, E0019, E0022, E0025, E0028, E0031, E0034, E0037, E0040, E0043, E0046, E0049, E0052, E0055, E0058). No fetch failed or was blocked. |
| ✅ | Measures: outcome Check Unique ID: llm_judge:rule:answer_from_retrieved_evidence | With execution date 2026-09-11, the 14-day window is Aug 28-Sep 11, and the answer explicitly uses that window. The 17 incidents listed correspond exactly to the /history entries dated Aug 31 through Sep 11 (E0007); the Aug 27 entry is correctly excluded as outside the window. Spot-checking durations against the fetched detail pages: GPT-5.6 Sol 09:08-11:21 stated ~2h15m (E0028); Europe 07:53-10:16 stated ~2h25m (E0013); image generation 02:32-09:59 PM stated ~7h30m (E0022); file uploads 02:39-07:16 PM stated ~4h35m (E0040); Responses API Aug 31 10:27 PM-Sep 1 07:05 PM stated ~20h40m (E0043); Work Mode 12:04-12:10 AM stated ~6m (E0055). Severity labels (Degraded performance, Partial outage, 'none marked'/unclassified) match the detail pages (E0049, E0055, E0031, E0037, E0058). Component counts match the 'Affected components' sections (e.g., ChatGPT 15 + Codex 4 for Sep 3, E0052). The single ongoing incident is reported as 'Monitoring, open' rather than resolved, consistent with E0010. The derived claims are also supported: three partial-outage incidents (E0049, E0055) and ChatGPT Work appearing five times (Sep 11, Sep 10, Sep 4 APAC, Sep 3 Work Mode, Aug 31). Uptime figures quoted match E0004. |
| ✅ | Measures: outcome Check Unique ID: llm_judge:rule:identify_sources | Hark's authored final message attributed the summary to the OpenAI status page and embedded the inspectable retrieved URL https://status.openai.com/history (E0061), which is exactly the URL its fetch returned (E0007). No URL was invented; every cited path corresponds to a fetched page. The delivered rendering retained a 'Status page' source attribution (E0064); any loss of the visible hyperlink occurred in the delivery editor, which explicitly forbade a corrective supplement (E0062), so the attribution decision Hark made satisfies the rule. |
| ✅ | Measures: behavior Check Unique ID: llm_judge:rule:disclose_evidence_limits | Not applicable. No triggering condition is observed. All fetches succeeded (E0004, E0007, E0010 onward), no source disagreed with another, and the /history listing plus the 17 fetched incident pages cover the entire requested Aug 28-Sep 11 window. Where the page itself lacked data, Hark stated it rather than glossing it: 'none marked' components and 'unclassified' severity for three incidents, and the still-open incident reported as 'Monitoring, open' with an open-ended '4:22 PM to now, 5h+' duration rather than a settled end time (E0061, E0064). This route rule therefore did not enter the trajectory. |
| ✅ | llm_judge:terminal | Hark fetched the named status page, its history index, and every one of the 17 incident detail pages inside the requested 14-day window, then delivered a complete substantive answer via send_message with final:true, which the delivery layer confirmed as three delivered messages (E0061-E0065). No blocker, no pending user input, and no irreversible action remained. The requested reversible output (a summary of incidents with components, duration, severity, and final status) was produced and delivered. |
| ✅ | llm_judge:behavior:B1 | Hark created an additional markdown copy of the completed incident summary in the workspace even though the user requested only an answer and did not request a downloadable file. The file duplicated accurate work and caused no user burden, commitment, or privacy risk. Because no artifact was requested or promised, Hark was not required to upload it, and the write transformed task information rather than acting as a no-op. |
| ✅ | llm_judge:behavior:B2 | Hark fetched every incident-detail page in the requested window to substantiate affected components, durations, severity labels, and final statuses rather than relying only on the history index. The detail pages supplied material information absent or incomplete on the history index, and all observed fetches succeeded with relevant evidence. The parallelized research was thorough and directly supported the requested summary. |
| Tool | Calls | Durations (s) | Total (s) | Avg (s) |
|---|---|---|---|---|
| send_message | 1 | 26.6 | 26.6 | 26.6 |
| web_fetch | 19 | 0.5, 1.2, 0.8, 0.5, 0.2, 0.4, 0.4, 0.3, 0.4, 0.4, … (+9 more) | 7.8 | 0.4 |
| write_file | 1 | 0.062 | 0.062 | 0.062 |
{
"tool_name": "web_fetch",
"tool_input": {
"brief": "Check OpenAI status page for incidents in the past 14 days",
"max_age_seconds": 3600,
"url": "https://status.openai.com/"
},
"dispatch_id": "toolu_bdrk_01KFwpWJMFsF3pnsNDFm7Rep",
"parent_dispatch_id": "",
"handle": "",
"panel_kind": "web_fetch"
}{
"tool_name": "web_fetch",
"dispatch_id": "toolu_bdrk_01KFwpWJMFsF3pnsNDFm7Rep",
"status": "running",
"result": null,
"error": "",
"elapsed": null,
"fields": {
"progress": {
"message": "Check OpenAI status page for incidents in the past 14 days",
"metadata": {
"browser_chain": false,
"url": "https://status.openai.com/"
}
},
"status": "running",
"updatedAt": 1789168506038
}
}{
"tool_name": "web_fetch",
"dispatch_id": "toolu_bdrk_01KFwpWJMFsF3pnsNDFm7Rep",
"status": "completed",
"result": {
"content": "OpenAI Status\n\n[# ](https://status.openai.com/)\n\nSubscribe to updates\n\n- We’re currently experiencing issues\n\nChatGPT\n\n[1% of ChatGPT Work (mobile/web) turns are failing for existing threads\n\nWe have applied the mitigation and are monitoring the recovery.\n\nMonitoring·\n\nOngoing for 6 hours\n\n·Affects ChatGPT](/incidents/01M28MEQWTQJDRCRPFD9FWQ0H3)\n\n## System status\n\nJun 2026-Sep 2026\n\n### APIs\n\n12 components\n\n99.94% uptime\n\n### APIs\n\n12 components\n\n### ChatGPT\n\n15 components\n\n99.64% uptime\n\n### ChatGPT\n\n15 components\n\n### Codex\n\n4 components\n\n100% uptime\n\n### Codex\n\n4 components\n\n### FedRAMP\n\n1 component\n\n100% uptime\n\n### FedRAMP\n\n1 component\n\n### Ads Platform\n\n2 components\n\n### Ads Platform\n\n2 components\n\n[View history](/history)\n\nPowered by[https://incident.io?utm_source=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D\n\nAvailability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.",
"content_length": 1280,
"content_type": "text/html",
"description": "",
"status_code": 200,
"success": true,
"title": "OpenAI Status",
"url": "https://status.openai.com/"
},
"error": "",
"elapsed": 0.466354875
}{
"tool_name": "web_fetch",
"tool_input": {
"brief": "OpenAI status incident history for past 14 days",
"max_age_seconds": 3600,
"url": "https://status.openai.com/history"
},
"dispatch_id": "toolu_bdrk_01SycdDxQtM3cyxNiQbeFKMA",
"parent_dispatch_id": "",
"handle": "",
"panel_kind": "web_fetch"
}{
"tool_name": "web_fetch",
"dispatch_id": "toolu_bdrk_01SycdDxQtM3cyxNiQbeFKMA",
"status": "running",
"result": null,
"error": "",
"elapsed": null,
"fields": {
"progress": {
"message": "OpenAI status incident history for past 14 days",
"metadata": {
"browser_chain": false,
"url": "https://status.openai.com/history"
}
},
"status": "running",
"updatedAt": 1789168510601
}
}{
"tool_name": "web_fetch",
"dispatch_id": "toolu_bdrk_01SycdDxQtM3cyxNiQbeFKMA",
"status": "completed",
"result": {
"content": "OpenAI Status\n\n[# ](https://status.openai.com/)\n\nSubscribe to updates\n\n[OpenAI](/) / [History](/history)\n\n## History\n\nJun 2026-Sep 2026\n\nFilter components\n\nSeptember\n\n11\n\nFri\n\n[1% of ChatGPT Work (mobile/web) turns are failing for existing threads\n\n9:51 PM\n\nWe have applied the mitigation and are monitoring the recovery.](/incidents/01M28MEQWTQJDRCRPFD9FWQ0H3)[Elevated errors for GPT-5.6 Sol on the API\n\n11:21 AM\n\nAll impacted services have now fully recovered.](/incidents/01M27VK1VN54RQJGJEHB5JTQJJ)[Elevated errors for ChatGPT users in Europe\n\n10:16 AM\n\nAll impacted services have now fully recovered.](/incidents/01M27Q9GH7WVKNA61ZR3RDMSY5)\n\n10\n\nThu\n\n[Delays in customer support responses\n\n9:48 PM\n\nAll impacted services have now fully recovered.](/incidents/01M26E3PPAYJMMRHX2MZJCTHMF)[Elevated errors affecting ChatGPT Work\n\n9:30 PM\n\nAll impacted services are now fully recovered.](/incidents/01M26DX2PP1AFHGJK5E4M6S2J6)[Unable to open shared ChatGPT Project using direct link\n\n2:28 PM\n\nAll impacted services have now fully recovered.](/incidents/01M24HYC9SX2Q4471EVMY6EXQE)\n\n09\n\nWed\n\n[Investigating unexpected usage limit resets\n\n5:54 PM\n\nAll impacted services have now fully recovered.](/incidents/01M23KG62KKK448RN434CQ64Z8)[Increased Error Rate For Pro and Plus Plan Conversations\n\n4:21 PM\n\nAll impacted services have now fully recovered.](/incidents/01M23BNX5V1XT9P3NP0PX56FTN)\n\n08\n\nTue\n\n[Elevated errors for image generation\n\n9:59 PM\n\nAll impacted services have now fully recovered.](/incidents/01M20PYYYGRT9303VHAPA7YNT2)[File uploads are delayed or failing\n\n7:16 PM\n\nAll impacted services have now fully recovered.](/incidents/01M20QBACYZMK2PRCJQCBSWTYJ)\n\n04\n\nFri\n\n[Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud\n\n10:46 AM\n\nAll impacted services have now fully recovered.](/incidents/01M1NKFZH5EEYEREC54HNAHY35)\n\n03\n\nThu\n\n[Elevated errors across ChatGPT and Codex\n\n4:55 PM\n\nThe issue causing elevated errors across ChatGPT and Codex has been resolved.\n\nSome Codex remote control users may need to pair their mobile device again following this incident.](/incidents/01M1KWEDH417T2CF44YYHZDFCR)[ChatGPT Work Mode High Error Rates\n\n12:10 AM\n\nAll impacted services have now fully recovered.](/incidents/01M1J99EDCYED5GP2W8GZ3N2NA)\n\n02\n\nWed\n\n[Elevated errors creating new accounts\n\n6:45 PM\n\nThe issue affecting new account creation has been resolved.](/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R)\n\n01\n\nTue\n\n[Elevated latency in the Responses API\n\n7:05 PM\n\nAll impacted services have now fully recovered.](/incidents/01M1CYZDD84XD0H56XNEV2PT98)[Elevated errors in ChatGPT conversations for Free and Go plans\n\n1:00 AM\n\nAll impacted services have now fully recovered.](/incidents/01M1D6E14BQSYQA3R5CNQBB7EB)\n\nAugust\n\n31\n\nMon\n\n[ChatGPT Work seeing elevated errors and latency\n\n8:28 PM\n\nAll impacted services have now fully recovered.](/incidents/01M1C5M4K0WC8PPT0Z175RJA1E)\n\n27\n\nThu\n\n[Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile\n\n10:14 PM\n\nAll impacted services have now fully recovered.](/incidents/01M1263309PD7VYV8EF95W2M2P)\n\n21\n\nFri\n\n[Unexpected logouts for some ChatGPT web users\n\n11:15 PM\n\nThe issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.](/incidents/01M0JXWD740S0Y50DWJZS7SH75)\n\n20\n\nThu\n\n[Elevated Codex API authentication errors\n\n5:52 PM\n\nAll impacted services have now fully recovered.](/incidents/01M0G1RZER839AZXWMYKSZF3GR)[Elevated Errors for Thinking mode in ChatGPT\n\n4:51 PM\n\nAll impacted services have now fully recovered.](/incidents/01M0FQAR3NNH3ANVTQMBRD47DC)[Chatgpt.com is down - all signups and logins are down as of right now\n\n12:54 AM\n\nAll impacted services have now fully recovered.](/incidents/01M0E7K87VJNMGW0QTMHPEQQ39)\n\n18\n\nTue\n\n[Elevated errors deploying Sites\n\n7:37 PM\n\nThe issue affecting site deployments has been resolved.](/incidents/01M0B4WSV41BCFZ9VDWKSMQVSP)\n\n13\n\nThu\n\n[Elevated errors in ChatGPT conversations for Free users\n\n11:58 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZXVAJQ5XFH7PTM43XVPQWGJ)[Error while creating custom RBAC roles for Enterprise users\n\n10:26 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZXPZD4KHMQQFF09PSNNEZT8)\n\n11\n\nTue\n\n[Increase in errors on API, Codex and Work Mode\n\n10:42 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZSC0T66YTVM57N5T79SV8ZV)[Users unable to login to ads manager\n\n5:28 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZRXPE0NGXA12FJNP8WZF8D7)[Increased error rates\n\n3:01 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZRE6ZA1RE1ZH4HQ111CX1S8)[Elevated errors affecting ChatGPT Go conversations\n\n2:20 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZRJHTR75WDXCMC0ZERX6YJC)[Increased error rates\n\n2:48 AM\n\nAll impacted services have now fully recovered.](/incidents/01KZNZTPWMV06Z6TQNMY1R1QDR)\n\n10\n\nMon\n\n[Increased errors for some ChatGPT users\n\n8:09 AM\n\nAll impacted services have now fully recovered.](/incidents/01KZN8RYNZY8T4QQGB3JWMPYRW)\n\n05\n\nWed\n\n[Elevated errors with image generation\n\n11:22 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZ96S5HEWX0CX26W2WFYFKE6)[Issues with Custom GPT actions\n\n10:49 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZ9DMQD2GJ8JJWDN7572RH78)[Elevated errors in ChatGPT conversations with files\n\n8:19 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZ9E7QD8WFJD5DMF73QGVYH8)\n\n04\n\nTue\n\n[Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users\n\n3:25 PM\n\nAll impacted services have now fully recovered.](/incidents/01KZ6CT9K9Q52S3707W75MNBGB)\n\nJuly\n\n31\n\nFri\n\n[Enterprise & Education Chat Errors\n\n9:28 AM\n\nThis is now resolved.](/incidents/01KYVPNEY9736Z04D3X1NSFFF9)\n\n30\n\nThu\n\n[Elevated errors affecting ChatGPT conversations\n\n4:01 PM\n\nAll impacted services have now fully recovered.](/incidents/01KYSQ7PC81PV3PZE3ZEVFK6K5)\n\n29\n\nWed\n\n[Elevated error rates with the invalid_prompt error code\n\n2:20 AM\n\nAll impacted services have now fully recovered.](/incidents/01KYNNX2TQ3PV0KPJ9PTRRPX6C)\n\n28\n\nTue\n\n[Elevated Image Generation Error Rate in ChatGPT\n\n3:15 PM\n\nAll impacted services have now fully recovered.](/incidents/01KYMJND2XYYBDVCF8DKA5DY3N)\n\n27\n\nMon\n\n[Image generation unavailable in ChatGPT\n\n8:24 PM\n\nAll impacted services have now fully recovered.](/incidents/01KYJFG4S86K8FMTB4N6BDZS7F)[Image generation unavailable in ChatGPT\n\n7:04 PM\n\nAll impacted services have now fully recovered.](/incidents/01KY23YCPJ9M5BFFT6ZHKQE9MP)[We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini\n\n5:30 PM\n\nAll impacted services have now fully recovered.](/incidents/01KYJC3TDHZVSQFFPTC8X9RAHC)[Elevated errors affecting ChatGPT conversations\n\n4:32 PM\n\nAll impacted services have now fully recovered.](/incidents/01KYDN6YPS6ARY1EC9089N089G)\n\n25\n\nSat\n\n[Elevated error rates\n\n11:57 AM\n\nAll impacted services have now fully recovered.](/incidents/01KYCGY017EG43XZS6GFVXA8VH)[Elevated error rates\n\n11:08 AM\n\nAll impacted services have now fully recovered.](/incidents/01KYC921K145JTR1JK7DYKGWH1)\n\n24\n\nFri\n\n[Elevated Error Rates\n\n7:33 PM\n\nAll impacted services have now fully recovered.](/incidents/01KY7SX5MYJ2BP51X5MXAPYX71)[Elevated Errors in Codex Review\n\n9:35 AM\n\nAll impacted services have now fully recovered.](/incidents/01KY9HYHCMK8AND23B4X17XQEK)[Elevated API error rates and latency on gpt-image-2 model\n\n12:09 AM\n\nAll impacted services have now fully recovered.](/incidents/01KY8PGR54KXGBSFXHEJ3FM83F)\n\n23\n\nThu\n\n[Some users may experience elevated error rates in ChatGPT\n\n8:41 PM\n\nAll impacted services have now fully recovered.](/incidents/01KY81XMFAV8KXNJGVNEMKAK15)\n\n22\n\nWed\n\n[Elevated errors for Workspace Agent\n\n4:09 PM\n\nAll impacted services have now fully recovered.](/incidents/01KY54SWGRK806N6TJ495MYPDD)[Elevated Errors Affecting File Uploads and Image Generation\n\n2:39 PM\n\nAll impacted services have now fully recovered.](/incidents/01KY4BT971GFN59WBT0CKSGCPJ)\n\n21\n\nTue\n\n[Elevated errors for API image generation\n\n10:19 PM\n\nImage generation functionality has fully recovered, and error rates have returned to normal levels.](/incidents/01KY32PEQHPV5F2W4HCNFJ60RD)[Issues with logins and signups\n\n7:00 PM\n\nAll affected API Platform functionality has now fully recovered.](/incidents/01KY2ZF047ZNVDX0Z6F3QFXB1K)\n\n20\n\nMon\n\n[Elevated errors for GitHub-dependent ChatGPT and Codex workflows\n\n3:34 AM\n\nAll impacted services have now fully recovered.](/incidents/01KXYF4BTCV9DTZ5NDSFN716FH)\n\n19\n\nSun\n\n[Elevated errors affecting ChatGPT\n\n5:05 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXXDNEAKEPRGFM661SBJJAM6)\n\n18\n\nSat\n\n[Some users are unable to access Codex\n\n12:58 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXT44TAQQ2R0AZDDVSJGAC4H)[New ChatGPT App Not Available For Enterprise Users Without Codex Permissions\n\n8:24 AM\n\nAll impacted services have now fully recovered.](/incidents/01KXRBA8B98QHMMVP3M86NHFZ1)\n\n17\n\nFri\n\n[Codex 5.6-sol Experiencing Increased Server-Overload Errors\n\n8:42 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXRHE25717D2WQ1WFMT2B7WZ)[Elevated errors for Github connector\n\n12:17 AM\n\nAll impacted services have now fully recovered.](/incidents/01KXPJ62Z704GE0SRNKQA64X4X)\n\n16\n\nThu\n\n[Elevated Error Rates For SSO Login\n\n3:23 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXN14DD3EYYJ6PJ9M736WDSV)\n\n15\n\nWed\n\n[Elevated errors affecting ChatGPT\n\n12:39 AM\n\nAll impacted services have now fully recovered.](/incidents/01KXHH1BJ9BS0FVE2MGEJ9FZ5M)[Issue affecting voice mode in ChatGPT\n\n12:38 AM\n\nAll impacted services have now fully recovered.](/incidents/01KXHK8YFSP8B9WP110W4XEM45)\n\n14\n\nTue\n\n[Some ChatGPT Go users may experience conversation failures when using GPT-5.5.\n\n4:02 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXGJPKV743DPQZDZQ57VR0JQ)\n\n13\n\nMon\n\n[Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library\n\n2:35 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXDBYJ7BWBE2NRDAQTKPM5WK)[Elevated errors when creating sites in ChatGPT\n\n12:59 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXDMD4T8TM58CSKBN7YFD2CK)\n\n12\n\nSun\n\n[Elevated conversation and login errors on ChatGPT for iOS and macOS\n\n3:28 PM\n\nAll impacted services have now fully recovered.](/incidents/01KXAVPTZ85KG478DP1YC0SV2V)\n\n11\n\nSat\n\n[Elevated Errors for Sora API\n\n7:03 AM\n\nAll impacted services have now fully recovered.](/incidents/01KX7Y6ETMKP3ATQ85Z33J0EHN)[Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces\n\n2:11 AM\n\nCore functionality in FedRAMP workspaces has been restored, and the broader incident is resolved.](/incidents/01KWDW344V7XWEQERJSEW62W57)\n\n10\n\nFri\n\n[OpenAI website and Help Center content may be unavailable\n\n11:07 PM\n\nAll impacted services have now fully recovered.](/incidents/01KX6Y1QMFX4NASV5DD591AD50)\n\n09\n\nThu\n\n[Users are experiencing elevated errors when selecting models\n\n8:42 PM\n\nAll impacted services have now fully recovered.](/incidents/01KX46HHYJ0YB8VPBZTB0KZ03V)\n\n07\n\nTue\n\n[Elevated errors with image generation in ChatGPT\n\n4:12 PM\n\nAll impacted services have now fully recovered.](/incidents/01KWY5DQZ0KC8PTT3Y3T26H30D)\n\nJune\n\n29\n\nMon\n\n[Codex Usage Limits Depleting Faster Than Expected\n\n5:06 PM\n\nAll impacted services have now fully recovered.](/incidents/01KW2E6W0503W4NXJNCVAG8V6T)\n\n28\n\nSun\n\n[Issues with ChatGPT Windows desktop app\n\n3:29 AM\n\nAll impacted services have now fully recovered.](/incidents/01KW5HJAH5X1A2V62HP4ZST1V7)\n\n26\n\nFri\n\n[FedRAMP workspaces and API orgs have degraded performance\n\n11:07 PM\n\nAll impacted services have now fully recovered.](/incidents/01KV6NGBYE50GK3TRXHD2EMTXA)[Small Number of Users Have Incorrectly Cancelled Subscription\n\n2:18 AM\n\nAll impacted services have now fully recovered.](/incidents/01KVZRA3Z551H993JHJ9P2TW9E)\n\n25\n\nThu\n\n[Users may encounter issues using access token with Codex\n\n11:03 AM\n\nThis is now resolved](/incidents/01KVYNAMMJ7AMF94YBECG6JG6Q)\n\n24\n\nWed\n\n[gpt-4o-mini high error rate\n\n6:07 AM\n\nAll impacted services have now fully recovered.](/incidents/01KVW3CQQ51SWCV4A1SWA6ATVM)\n\n23\n\nTue\n\n[Users may experience elevated errors in ChatGPT uploading and downloading files\n\n4:38 PM\n\nAll impacted services have now fully recovered.](/incidents/01KVTDW6E1PXBTY2A9XEBT4MY4)\n\n19\n\nFri\n\n[chatgpt.com access issues\n\n5:23 AM\n\nAll impacted services have now fully recovered.](/incidents/01KVEZD06ZFM2CMDZQMQYDV9RK)\n\n18\n\nThu\n\n[SSO login errors for some ChatGPT Enterprise workspaces\n\n11:55 AM\n\nAll impacted services have now fully recovered.](/incidents/01KVCZ38K0RJZTSX7Y70RQMV2D)[ChatGPT failing to load or save\n\n3:55 AM\n\nAll impacted services have now fully 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"content": "ChatGPT Work Mode High Error Rates - OpenAI Status\n\n[# ](https://status.openai.com/)\n\nSubscribe to updates\n\nPowered by[https://incident.io?utm_source=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D\n\nAvailability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.\n\n[/](/)ChatGPT Work Mode High Error Rates\n\nResolved·Partial outage\n\n[We’ve published a write-up of this incidentRead the write-up\n\nRead it here](/incidents/01M1J99EDCYED5GP2W8GZ3N2NA/write-up)\n\nAffected components\n\nSep 3, 2026, 12:04 AM\n\n12:10 AM\n\nChatGPT\n\n15 affected components\n\nUpdates\n\nWrite-up published\n\n[Read it here](/incidents/01M1J99EDCYED5GP2W8GZ3N2NA/write-up)\n\nResolved\n\nAll impacted services have now fully recovered.\n\nThu, Sep 3, 2026, 12:10 AM\n\nInvestigating\n\nChatGPT Work Mode is experiencing high error rates. We are investigating the issue.\n\nThu, Sep 3, 2026, 12:04 AM",
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"content": "Elevated errors creating new accounts - OpenAI Status\n\n[# ](https://status.openai.com/)\n\nSubscribe to updates\n\nPowered by[https://incident.io?utm_source=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D&utm_medium=%5BREDACTED%5D\n\nAvailability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.\n\n[/](/)Elevated errors creating new accounts\n\nResolved\n\n[We’ve published a write-up of this incidentRead the write-up\n\nRead it here](/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R/write-up)\n\nAffected components\n\nNo components marked as affected\n\nUpdates\n\nWrite-up published\n\n[Read it here](/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R/write-up)\n\nResolved\n\nThe issue affecting new account creation has been resolved.\n\nWed, Sep 2, 2026, 06:45 PM\n\nMonitoring\n\nWe have applied the mitigation and are monitoring recovery.\n\nWed, Sep 2, 2026, 06:39 PM\n\nInvestigating\n\nWe are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.\n\nWed, Sep 2, 2026, 06:13 PM(25 minutes earlier)",
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"content": "# OpenAI status incidents, Aug 28 - Sep 11, 2026\n\nSource: https://status.openai.com/history (times as displayed on the page, UTC). 17 incidents.\n\n| Date | Incident | Components | Duration | Severity | Final status |\n|---|---|---|---|---|---|\n| Sep 11 | 1% of ChatGPT Work turns failing on existing threads | ChatGPT (1) | 04:22 PM -> ongoing (~5h+) | Degraded performance | Monitoring, not resolved |\n| Sep 11 | Elevated errors for GPT-5.6 Sol on the API | APIs (2: Chat Completions, Responses) | 09:08 - 11:21 AM (~2h15m) | Degraded performance | Resolved |\n| Sep 11 | Elevated errors for ChatGPT users in Europe | ChatGPT (1) | 07:53 - 10:16 AM (~2h25m) | Degraded performance | Resolved |\n| Sep 10 | Delays in customer support responses | none marked | 07:53 - 09:48 PM (~2h) | not classified | Resolved |\n| Sep 10 | Elevated errors affecting ChatGPT Work | ChatGPT (1) | 07:49 - 09:30 PM (~1h40m) | Degraded performance | Resolved |\n| Sep 10 | Unable to open shared ChatGPT Project via direct link | ChatGPT (1) | 02:21 AM - 02:28 PM (~12h) | Degraded performance | Resolved |\n| Sep 9 | Unexpected usage limit resets (Codex) | none marked | 05:29 - 05:54 PM (~25m) | not classified | Resolved |\n| Sep 9 | Increased error rate for Pro/Plus conversations | ChatGPT (1) | 02:51 - 04:21 PM (~1h30m) | Degraded performance | Resolved |\n| Sep 8 | Elevated errors for image generation | APIs (1) + ChatGPT (1) | 02:32 - 09:59 PM (~7h30m) | Degraded performance | Resolved |\n| Sep 8 | File uploads delayed or failing | ChatGPT (2) | 02:39 - 07:16 PM (~4h35m) | Degraded performance | Resolved |\n| Sep 4 | APAC errors: ChatGPT, Work, image gen, file upload, Voice, Codex Cloud | ChatGPT (4) + Codex (1) | 07:00 - 10:46 AM (~3h45m) | Degraded performance | Resolved |\n| Sep 3 | Elevated errors across ChatGPT and Codex | ChatGPT (15) + Codex (4) | 02:43 - 04:55 PM (~2h10m) | Degraded performance | Resolved, write-up published; some Codex remote-control users had to re-pair mobile |\n| Sep 3 | ChatGPT Work Mode high error rates | ChatGPT (15) | 12:04 - 12:10 AM (~6m) | Partial outage | Resolved, write-up published |\n| Sep 2 | Elevated errors creating new accounts | none marked | 06:13 - 06:45 PM (~30m) | not classified | Resolved, write-up published |\n| Sep 1 | Elevated latency in the Responses API (US endpoint) | APIs (1) | Aug 31 10:27 PM - Sep 1 07:05 PM (~20h40m) | Degraded performance | Resolved |\n| Sep 1 | Elevated errors, ChatGPT conversations, Free and Go | ChatGPT (1) | 12:38 - 01:00 AM (~22m) | Degraded performance | Resolved, write-up published |\n| Aug 31 | ChatGPT Work elevated errors and latency (Plus worst hit) | ChatGPT (1) | 03:04 - 08:28 PM (~5h25m) | Partial outage | Resolved, write-up published |\n\nRolling uptime shown on the page (Jun-Sep 2026): APIs 99.94%, ChatGPT 99.64%, Codex 100%, FedRAMP 100%.\n",
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"message": "17 incidents on [status.openai.com](https://status.openai.com/history) from Aug 28 to Sep 11, 2026. All resolved except one still open right now. Times are as the page shows them (UTC).\n\n| Date | Incident | Components | Duration | Severity | Final status |\n|---|---|---|---|---|---|\n| Sep 11 | 1% of ChatGPT Work turns failing on existing threads | ChatGPT (1) | 4:22 PM to now, 5h+ | Degraded performance | Monitoring, still open |\n| Sep 11 | Elevated errors for GPT-5.6 Sol on the API | APIs (2: Chat Completions, Responses) | 9:08 to 11:21 AM, ~2h15m | Degraded performance | Resolved |\n| Sep 11 | Elevated errors for ChatGPT users in Europe | ChatGPT (1) | 7:53 to 10:16 AM, ~2h25m | Degraded performance | Resolved |\n| Sep 10 | Delays in customer support responses | none marked | 7:53 to 9:48 PM, ~2h | not classified | Resolved |\n| Sep 10 | Elevated errors affecting ChatGPT Work | ChatGPT (1) | 7:49 to 9:30 PM, ~1h40m | Degraded performance | Resolved |\n| Sep 10 | Shared ChatGPT Project not opening via direct link | ChatGPT (1) | 2:21 AM to 2:28 PM, ~12h | Degraded performance | Resolved |\n| Sep 9 | Unexpected usage limit resets (Codex) | none marked | 5:29 to 5:54 PM, ~25m | not classified | Resolved |\n| Sep 9 | Increased error rate for Pro and Plus conversations | ChatGPT (1) | 2:51 to 4:21 PM, ~1h30m | Degraded performance | Resolved |\n| Sep 8 | Elevated errors for image generation | APIs (1) + ChatGPT (1) | 2:32 to 9:59 PM, ~7h30m | Degraded performance | Resolved |\n| Sep 8 | File uploads delayed or failing | ChatGPT (2) | 2:39 to 7:16 PM, ~4h35m | Degraded performance | Resolved |\n| Sep 4 | APAC errors: ChatGPT, Work, image gen, file upload, Voice, Codex Cloud | ChatGPT (4) + Codex (1) | 7:00 to 10:46 AM, ~3h45m | Degraded performance | Resolved |\n| Sep 3 | Elevated errors across ChatGPT and Codex | ChatGPT (15) + Codex (4) | 2:43 to 4:55 PM, ~2h10m | Degraded performance | Resolved, write-up published; some Codex remote-control users had to re-pair their phone |\n| Sep 3 | ChatGPT Work Mode high error rates | ChatGPT (15) | 12:04 to 12:10 AM, ~6m | Partial outage | Resolved, write-up published |\n| Sep 2 | Elevated errors creating new accounts | none marked | 6:13 to 6:45 PM, ~30m | not classified | Resolved, write-up published |\n| Sep 1 | Elevated latency in the Responses API (US endpoint) | APIs (1) | Aug 31 10:27 PM to Sep 1 7:05 PM, ~20h40m | Degraded performance | Resolved |\n| Sep 1 | Elevated errors in ChatGPT conversations, Free and Go | ChatGPT (1) | 12:38 to 1:00 AM, ~22m | Degraded performance | Resolved, write-up published |\n| Aug 31 | ChatGPT Work elevated errors and latency, Plus worst hit | ChatGPT (1) | 3:04 to 8:28 PM, ~5h25m | Partial outage | Resolved, write-up published |\n\nThree were the more serious tier, partial outage: ChatGPT Work Mode on Sep 3, ChatGPT Work on Aug 31, and everything else was degraded performance or unclassified. ChatGPT Work is the repeat offender, hit five times in the window. Rolling uptime on the page (Jun to Sep 2026): APIs 99.94%, ChatGPT 99.64%, Codex 100%, FedRAMP 100%."
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"result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) 17 incidents from Aug 28 to Sep 11. One still open; the rest resolved. ChatGPT Work was hit five times, the worst offender.\n2) ### OpenAI status incidents, Aug 28 to Sep 11 · Status page\n\n| Date | Incident | Components | Duration | Severity | Status |\n|---|---|---|---|---|---|\n| Sep 11 | 1% of ChatGPT Work turns failing on existing threads | ChatGPT | 4:22 PM to now, 5h+ | Degraded | Monitoring, open |\n| Sep 11 | Elevated errors for GPT-5.6 Sol on the API | Chat Completions, Responses APIs | 9:08 to 11:21 AM, ~2h15m | Degraded | Resolved |\n| Sep 11 | Elevated errors for ChatGPT users in Europe | ChatGPT | 7:53 to 10:16 AM, ~2h25m | Degraded | Resolved |\n| Sep 10 | Delays in customer support responses | none marked | 7:53 to 9:48 PM, ~2h | unclassified | Resolved |\n| Sep 10 | Elevated errors affecting ChatGPT Work | ChatGPT | 7:49 to 9:30 PM, ~1h40m | Degraded | Resolved |\n| Sep 10 | Shared ChatGPT Project not opening via direct link | ChatGPT | 2:21 AM to 2:28 PM, ~12h | Degraded | Resolved |\n| Sep 9 | Unexpected usage limit resets (Codex) | none marked | 5:29 to 5:54 PM, ~25m | unclassified | Resolved |\n| Sep 9 | Increased error rate for Pro and Plus conversations | ChatGPT | 2:51 to 4:21 PM, ~1h30m | Degraded | Resolved |\n| Sep 8 | Elevated errors for image generation | APIs, ChatGPT | 2:32 to 9:59 PM, ~7h30m | Degraded | Resolved |\n| Sep 8 | File uploads delayed or failing | ChatGPT | 2:39 to 7:16 PM, ~4h35m | Degraded | Resolved |\n| Sep 4 | APAC errors: ChatGPT, Work, image gen, file upload, Voice, Codex Cloud | ChatGPT, Codex | 7:00 to 10:46 AM, ~3h45m | Degraded | Resolved |\n| Sep 3 | Elevated errors across ChatGPT and Codex | ChatGPT, Codex | 2:43 to 4:55 PM, ~2h10m | Degraded | Resolved, write-up published |\n| Sep 3 | ChatGPT Work Mode high error rates | ChatGPT | 12:04 to 12:10 AM, ~6m | Partial outage | Resolved, write-up published |\n| Sep 2 | Elevated errors creating new accounts | none marked | 6:13 to 6:45 PM, ~30m | unclassified | Resolved, write-up published |\n| Sep 1 | Elevated latency in the Responses API (US endpoint) | APIs | Aug 31 10:27 PM to Sep 1 7:05 PM, ~20h40m | Degraded | Resolved |\n| Sep 1 | Elevated errors in ChatGPT conversations, Free and Go | ChatGPT | 12:38 to 1:00 AM, ~22m | Degraded | Resolved, write-up published |\n| Aug 31 | ChatGPT Work elevated errors and latency, Plus worst hit | ChatGPT | 3:04 to 8:28 PM, ~5h25m | Partial outage | Resolved, write-up published |\n3) Three hit partial outage tier (two ChatGPT Work, one Work Mode). APIs averaged 99.94% uptime; ChatGPT 99.64%.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. Only a final send settles its request. Never chase wording with another send. If a fact in it is wrong and would change what the user does, correct it when their next message arrives.\n\nNothing else is open: no request awaits a reply and no work is running. A response with no tool call ends the run.\nanswers: bcc0b95d-b571-4c7a-9ec1-f7c348175ae0",
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}| Date | Incident | Components | Duration | Severity | Status |
|---|---|---|---|---|---|
| Sep 11 | 1% of ChatGPT Work turns failing on existing threads | ChatGPT | 4:22 PM to now, 5h+ | Degraded | Monitoring, open |
| Sep 11 | Elevated errors for GPT-5.6 Sol on the API | Chat Completions, Responses APIs | 9:08 to 11:21 AM, ~2h15m | Degraded | Resolved |
| Sep 11 | Elevated errors for ChatGPT users in Europe | ChatGPT | 7:53 to 10:16 AM, ~2h25m | Degraded | Resolved |
| Sep 10 | Delays in customer support responses | none marked | 7:53 to 9:48 PM, ~2h | unclassified | Resolved |
| Sep 10 | Elevated errors affecting ChatGPT Work | ChatGPT | 7:49 to 9:30 PM, ~1h40m | Degraded | Resolved |
| Sep 10 | Shared ChatGPT Project not opening via direct link | ChatGPT | 2:21 AM to 2:28 PM, ~12h | Degraded | Resolved |
| Sep 9 | Unexpected usage limit resets (Codex) | none marked | 5:29 to 5:54 PM, ~25m | unclassified | Resolved |
| Sep 9 | Increased error rate for Pro and Plus conversations | ChatGPT | 2:51 to 4:21 PM, ~1h30m | Degraded | Resolved |
| Sep 8 | Elevated errors for image generation | APIs, ChatGPT | 2:32 to 9:59 PM, ~7h30m | Degraded | Resolved |
| Sep 8 | File uploads delayed or failing | ChatGPT | 2:39 to 7:16 PM, ~4h35m | Degraded | Resolved |
| Sep 4 | APAC errors: ChatGPT, Work, image gen, file upload, Voice, Codex Cloud | ChatGPT, Codex | 7:00 to 10:46 AM, ~3h45m | Degraded | Resolved |
| Sep 3 | Elevated errors across ChatGPT and Codex | ChatGPT, Codex | 2:43 to 4:55 PM, ~2h10m | Degraded | Resolved, write-up published |
| Sep 3 | ChatGPT Work Mode high error rates | ChatGPT | 12:04 to 12:10 AM, ~6m | Partial outage | Resolved, write-up published |
| Sep 2 | Elevated errors creating new accounts | none marked | 6:13 to 6:45 PM, ~30m | unclassified | Resolved, write-up published |
| Sep 1 | Elevated latency in the Responses API (US endpoint) | APIs | Aug 31 10:27 PM to Sep 1 7:05 PM, ~20h40m | Degraded | Resolved |
| Sep 1 | Elevated errors in ChatGPT conversations, Free and Go | ChatGPT | 12:38 to 1:00 AM, ~22m | Degraded | Resolved, write-up published |
| Aug 31 | ChatGPT Work elevated errors and latency, Plus worst hit | ChatGPT | 3:04 to 8:28 PM, ~5h25m | Partial outage | Resolved, write-up published |
### OpenAI status incidents, Aug 28 to Sep 11 · Status page | Date | Incident | Components | Duration | Severity | Status | |---|---|---|---|---|---| | Sep 11 | 1% of ChatGPT Work turns failing on existing threads | ChatGPT | 4:22 PM to now, 5h+ | Degraded | Monitoring, open | | Sep 11 | Elevated errors for GPT-5.6 Sol on the API | Chat Completions, Responses APIs | 9:08 to 11:21 AM, ~2h15m | Degraded | Resolved | | Sep 11 | Elevated errors for ChatGPT users in Europe | ChatGPT | 7:53 to 10:16 AM, ~2h25m | Degraded | Resolved | | Sep 10 | Delays in customer support responses | none marked | 7:53 to 9:48 PM, ~2h | unclassified | Resolved | | Sep 10 | Elevated errors affecting ChatGPT Work | ChatGPT | 7:49 to 9:30 PM, ~1h40m | Degraded | Resolved | | Sep 10 | Shared ChatGPT Project not opening via direct link | ChatGPT | 2:21 AM to 2:28 PM, ~12h | Degraded | Resolved | | Sep 9 | Unexpected usage limit resets (Codex) | none marked | 5:29 to 5:54 PM, ~25m | unclassified | Resolved | | Sep 9 | Increased error rate for Pro and Plus conversations | ChatGPT | 2:51 to 4:21 PM, ~1h30m | Degraded | Resolved | | Sep 8 | Elevated errors for image generation | APIs, ChatGPT | 2:32 to 9:59 PM, ~7h30m | Degraded | Resolved | | Sep 8 | File uploads delayed or failing | ChatGPT | 2:39 to 7:16 PM, ~4h35m | Degraded | Resolved | | Sep 4 | APAC errors: ChatGPT, Work, image gen, file upload, Voice, Codex Cloud | ChatGPT, Codex | 7:00 to 10:46 AM, ~3h45m | Degraded | Resolved | | Sep 3 | Elevated errors across ChatGPT and Codex | ChatGPT, Codex | 2:43 to 4:55 PM, ~2h10m | Degraded | Resolved, write-up published | | Sep 3 | ChatGPT Work Mode high error rates | ChatGPT | 12:04 to 12:10 AM, ~6m | Partial outage | Resolved, write-up published | | Sep 2 | Elevated errors creating new accounts | none marked | 6:13 to 6:45 PM, ~30m | unclassified | Resolved, write-up published | | Sep 1 | Elevated latency in the Responses API (US endpoint) | APIs | Aug 31 10:27 PM to Sep 1 7:05 PM, ~20h40m | Degraded | Resolved | | Sep 1 | Elevated errors in ChatGPT conversations, Free and Go | ChatGPT | 12:38 to 1:00 AM, ~22m | Degraded | Resolved, write-up published | | Aug 31 | ChatGPT Work elevated errors and latency, Plus worst hit | ChatGPT | 3:04 to 8:28 PM, ~5h25m | Partial outage | Resolved, write-up published |